We’re Hiring – NDIS Support Coordinator

by Alison Dunn

NDIS Support Coordinator

Participate Australia Limited
Sydney CBD, Inner West & Eastern Suburbs
Community Services & Development Aged & Disability Support
$70,000 – $79,999 Full Time

Participate Australia is a for-purpose disability support organisation. Due to ongoing growth, we are seeking to appoint an experienced NDIS Support Coordinator to join our friendly and supportive team providing support coordination to our NDIS participants. (Based in Five Dock, our team is currently working from home most of the time.)

The Role

Reporting to the Senior Coordinator, NDIS Support Coordination, you will support participants, their family and carers in identifying and connecting with appropriate providers of supports with a view to overcoming barriers, developing skills and achieving the objectives of their NDIS Plan.

Your primary role will be to:

  • assist participants in successfully coordinating their support needs and in achieving outcomes of their NDIS plan;
  • provide support coordination within agreed timeline;
  • provide advice to participants and their carers on the evolving environment of the NDIS;
  • research and identify providers and other relevant stakeholders and build strong working relationships, and
  • prepare reports, monitor expenditure and complete all associated administrative work
  • ability to relate complex matters in an intelligible way to people from all walks of life and of all abilities;
  • good written and verbal communication skills;
  • high-level of organisational, time management and planning skills;
  • strong problem solving skills;
  • strong liaison and interpersonal skills, including active listening, diplomacy, conflict resolution, patience, empathy and ability to work in stressful situations;
  • initiative and willingness to learn in a fast-paced and evolving environment;
  • ability to think creatively, be self-motivated, work unsupervised and in a multidisciplinary team;
  • experience in working with culturally and linguistically diverse communities;
  • strong communication skills, ability to provide information in accessible form;
  • solid report writing skills; and
  • current NSW driver’s license, own motor vehicle.

A competitive package (nominally SCHCADS Level 4) will be based on qualifications and experience. As a Public Benevolent Institution, employees receive tax-effective salary packaging opportunities including a tax-free component each year, which can significantly increase your take home pay.

About Participate Australia

Participate Australia has been supporting people with disabilities since 1983, previously as Family Resource and Networks Support Incorporated (FRANS). In March 2017 our organisation undertook a transfer to a company limited by guarantee under the new name, Participate Australia. We believe that ‘participation’ is fundamental to a contemporary discourse about disability. It appears 26 times in one way or another in the United Nations Convention on the Rights of Persons with Disabilities, which seeks to achieve full participation in society of people living with disability. We are committed to playing our part in supporting people with disabilities to achieve this goal. Participate Australia makes a difference in the lives of people with disabilities by respecting their dignity, autonomy, freedom of choice and independence, and by supporting the achievement of their goals. We strive for a community that respects human dignity and freedom and the personal identities of children, women and men; is non-discriminatory and affirms equality while valuing difference, and sustains full and effective participation and inclusion by ensuring equal opportunity and accessibility.

Seek reference: https://www.seek.com.au/job/53628239

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