Open Positions

by Matthew Vierboom

NDIS Support Coordinator

Participate Australia is a for-purpose disability support organisation. Due to ongoing growth, we are seeking to appoint an experienced NDIS Support Coordinator to join our friendly and supportive team providing support coordination to our NDIS participants. Hybrid working model- blend of working from our North Strathfield office and home.

The Role

Reporting to the Senior Coordinator, NDIS Support Coordination, you will support participants, their family and carers in identifying and connecting with appropriate providers of supports with a view to overcoming barriers, developing skills and achieving the objectives of their NDIS Plan.

Your primary role will be to

  • assist participants in successfully coordinating their support needs and in achieving outcomes of their NDIS plan;
  • provide support coordination within agreed timeline;
  • provide advice to participants and their carers on the evolving environment of the NDIS;
  • research and identify providers and other relevant stakeholders and build strong working relationships, and
  • prepare reports, monitor expenditure and complete all associated administrative work.
  • We are seeking a candidate with:
  • ideally with a minimum of one year experience in the coordination of disability supports (e.g. LAC, Ability Links, front-line coordination, Coordinators or Support etc.), ideally in an NDIS environment, or lived experience in disability;
  • ability to read and understand support plans, or develop a support plan where it is missing;
  • ability to research autonomously and experience in information gathering and networking;
  • demonstrated proficiency in the use of the MS Office suite, working knowledge of databases and demonstrated administration skills, and
  • demonstrated experience in maintaining accurate, professionally appropriate and current records and written reports.
  • the ability to exercise emotional resilience

Skills

  • ability to relate complex matters in an intelligible way to people from all walks of life and of all abilities;
  • good written and verbal communication skills;
  • high-level of organisational, time management and planning skills;
  • strong problem solving skills;
  • strong liaison and interpersonal skills, including active listening, diplomacy, conflict resolution, patience, empathy and ability to work in stressful situations.
  • initiative and willingness to learn in a fast-paced and evolving environment.
  • ability to think creatively, be self-motivated, work unsupervised and in a multidisciplinary team.
  • experience in working with culturally and linguistically diverse communities;
  • strong communication skills, ability to provide information in accessible form, and
  • solid report writing skills.
  • current NSW driver’s license, own motor vehicle.

About Participate Australia

Participate Australia (PA) has been supporting people with disabilities since 1983, previously as Family Resource and Networks Support Incorporated (FRANS). In March 2017, our organisation undertook a transfer to a company limited by guarantee under the new name, Participate Australia.

We believe that ‘participation’ is fundamental to a contemporary discourse about disability. It appears 26 times in one way or another in the United Nations Convention on the Rights of Persons with Disabilities, which seeks to achieve full participation in society of people living with disability. We are committed to playing our part in supporting people with disabilities to achieve this goal.

PA makes a difference in the lives of people with disabilities by respecting their dignity, autonomy, freedom of choice and independence, and by supporting the achievement of their goals.

We strive for a community that respects human dignity and freedom and the personal identities of children, women, and men; is non-discriminatory and affirms equality while valuing difference and sustains full and effective participation and inclusion by ensuring equal opportunity and accessibility.

PA is in the process of diversifying its services offerings outside of NDIS services, into areas aligned with PA’s organisational capabilities. Aged Care (Home Care) is a key focus area.

To Apply

If this role excites you then we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role to  hr@participateaustralia.com.au.

 

Disability Support Worker – Ryde

  • Competitive per hour rate
  • Make a difference by supporting people with a disability
  • Immediate start

 

About Participate Australia

Participate Australia (PA) has been supporting people with disabilities since 1983, previously as Family Resource and Networks Support Incorporated (FRANS). In March 2017, our organisation undertook a transfer to a company limited by guarantee under the new name, Participate Australia.

We are committed to playing our part in supporting people with disabilities to achieve this goal.

PA makes a difference in the lives of people with disabilities by respecting their dignity, autonomy, freedom of choice and independence, and by supporting the achievement of their goals.

Purpose of the Role 

Participate Australia has been engaged to provide 24/7 support to 15 residents in a purpose-built accommodation complex located in Ryde, NSW. Support Workers will support our residents to ensure they have real choice and control within their home and to meet their ongoing support needs.

Role Responsibilities

  • Providing care in a safe and responsible way, focusing on the individual’s abilities
  • Being responsible for documentation and administrative tasks as directed by Team Leader
  • Taking responsibility for the daily activities of residents (including medication, shopping, medical needs, personal care, cooking, cleaning and finances)
  • To support residents to meet their NDIS Goals
  • Promoting a positive image of people with disabilities in our community
  • Having an awareness and being sensitive to the different needs and values of residents, families and carers
  • Driving vehicles during service delivery in a safe and responsible manner
  • Administering first aid/medication when required
  • Encouraging skill development, freedom of choice, empowerment and independence of residents
  • Working within Participate Australia policies and procedures
  • Attending relevant meetings and training as required (including All Ins)
  • Maintaining confidentiality of all Participate Australia organisational and participant information
  • Meeting Work Health and Safety requirements as listed over page
  • Involve residents in decision-making and encourage independence
  • Ensure the rights of residents are considered and respected
  • Provide the resident with personal care as required
  • Other duties as reasonably requested.
  • Ready to start early morning shifts which commence at 6:30 am whenever required

Role Requirements

Essential

  • Experience working with people with disabilities
  • Hold a strong commitment to enhancing the lives of people with disabilities and their families
  • High level of problem-solving skills
  • Ability to be proactive and use initiative
  • Availability to work flexible hours
  • Current first aid certificate
  • Working With Children Check
  • Current NDIS Worker Check
  • Hold a current NSW driver’s license (min. P2, i.e. Green P).

Desirable

  • Working knowledge of the Disability Service Standards and the Home & Community Care Program Standards,
  • Certificate III in Community Services

About our Recruitment Process

Participate Australia requires all applicants who can be safely vaccinated for COVID-19, to be so. This is also a pre-condition to ongoing employment.

All successful candidates will be required to undergo pre-employment checks including reference checks, WWCC, NDIS Screening checks, and Police checks as a reasonable condition of employment.

To Apply

If this role excites you then we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role to  hr@participateaustralia.com.au.